Return & Exchange Policy

We want our customers to shop with confidence. Please read this section carefully.

Returns

Returns are accepted only if:

  • The product is damaged, defective, or incorrect

  • The issue is reported within 24 hours of delivery

  • The product is unused and in original condition

Products damaged due to customer use or mishandling are not eligible for return.

Exchange

Exchanges may be available for:

  • Size or color issues (subject to stock availability)

Exchange requests must be made within 24 hours of delivery.

Non-Returnable Items

Some items may not be eligible for return or exchange due to hygiene or product nature, such as:

  • Food items (including chocolates)

  • Items mentioned as non-returnable on the product page

Important Notes

  • Delivery charges are non-refundable

  • Return or exchange approval is subject to inspection

For any issue, please contact us clearly with photos or details so we can assist properly.

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