We want our customers to shop with confidence. Please read this section carefully.
Returns
Returns are accepted only if:
The product is damaged, defective, or incorrect
The issue is reported within 24 hours of delivery
The product is unused and in original condition
Products damaged due to customer use or mishandling are not eligible for return.
Exchange
Exchanges may be available for:
Size or color issues (subject to stock availability)
Exchange requests must be made within 24 hours of delivery.
Non-Returnable Items
Some items may not be eligible for return or exchange due to hygiene or product nature, such as:
Food items (including chocolates)
Items mentioned as non-returnable on the product page
Important Notes
Delivery charges are non-refundable
Return or exchange approval is subject to inspection
For any issue, please contact us clearly with photos or details so we can assist properly.